Terms & Conditions

Terms & Conditions

 

Last updated: 23/9/2026

These Terms and Conditions (“Terms”) govern your use of the website vectorqx.com (the “Site”) and any engagement of BIM, CAD, drafting, engineering, or related design services (“Services”) provided by [Legal entity name] (“VectorQX,” “we,” “us,” or “our”). By accessing the Site, submitting a project enquiry, or engaging our Services, you (“Client,” “you”) agree to be bound by these Terms.

1. Our Services

VectorQX provides architectural and engineering drafting, BIM and digital engineering, automotive design and styling support, 3D visualization, and related technical design services to clients globally, as described on our Site. The exact scope, deliverables, timeline, and fees for any project are set out in a separate quotation, proposal, statement of work, or agreement issued to the Client (“Project Agreement”), which forms part of these Terms for that engagement.

2. Quotations and Project Engagement

  • Quotations issued by VectorQX are valid for the period stated therein (or, if unstated, 30 days) and are subject to confirmation of scope and requirements.
  • A project is confirmed once the Client accepts the quotation/proposal in writing (including by email) and, where applicable, makes any required advance payment.
  • VectorQX reserves the right to revise a quotation if the Client’s requirements, scope, or source files materially change after the quotation is issued.

 

3. Fees and Payment

  • Fees for Services are as set out in the applicable quotation/Project Agreement, exclusive of applicable taxes unless stated otherwise.
  • Payments may be made via bank transfer or through the online payment facility on our Site (“Pay Now”), processed by our third-party payment gateway.
  • Unless otherwise agreed in writing, invoices are payable within the timeframe stated on the invoice. VectorQX may suspend work or withhold deliverables for overdue payments.
  • All online payments are subject to the payment gateway provider’s own terms and security checks.

 

4. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely project information, drawings, reference files, and feedback required for VectorQX to perform the Services;
  • Review and approve deliverables within a reasonable time, and flag revisions promptly;
  • Ensure it has the necessary rights/licenses to share any source material, drawings, or data provided to VectorQX;
  • Use deliverables in compliance with applicable building codes, safety regulations, and professional standards applicable in the Client’s jurisdiction — final regulatory/statutory approval and code compliance in the Client’s jurisdiction remains the Client’s responsibility.

 

5. Intellectual Property

  • Unless otherwise agreed in writing, upon full payment for a project, ownership of the final deliverables specific to that project transfers to the Client.
  • VectorQX retains ownership of its own pre-existing tools, templates, methodologies, and know-how used in delivering the Services, and may reference completed projects (with Client consent) in its portfolio and case studies unless the Client has requested confidentiality.
  • All content on the Site (text, images, logos, case studies) remains the property of VectorQX or its licensors and may not be reproduced without permission.

 

6. Confidentiality

Both parties agree to keep confidential any proprietary or non-public information shared during the course of a project, and to use it solely for the purpose of delivering/receiving the Services, except as required by law.

7. Revisions and Change Requests

Revisions within the originally agreed scope are included as specified in the Project Agreement. Additional revisions or changes to scope, specification, or deliverable format beyond what was agreed may be treated as a change order and billed separately.

8. Turnaround and Delays

Estimated turnaround times are provided in good faith based on the information available at the time of quotation. Delays caused by incomplete or late information/feedback from the Client, or by factors beyond VectorQX’s reasonable control, may extend the delivery timeline without liability to VectorQX.

9. Limitation of Liability

To the maximum extent permitted by law, VectorQX’s total liability arising out of or relating to any project shall not exceed the fees actually paid by the Client for that specific project. VectorQX shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or business opportunity.

10. Cancellation and Refunds

Cancellation of an ongoing project and any applicable refunds are governed by our Return and Refund Policy, which forms part of these Terms.

11. Termination

Either party may terminate an ongoing engagement by written notice if the other party materially breaches these Terms or the Project Agreement and fails to remedy the breach within a reasonable period after being notified. On termination, the Client shall pay for all work performed up to the termination date.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or any Services shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India, unless otherwise agreed in a specific Project Agreement.

13. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site or engagement of Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

  • Email: info@vectorqx.com
  • Phone: +44 20454 26066
  • WhatsApp: +91 89788 04600
  • Address:  QX SERVICES INDIA PRIVATE LIMITED
    FLOOR 6, SURVEY NO 4,5,6/E, NAVAYUGA VIZVA, Serilingampally,
    Gachibowli, , Rangareddy
    Hyderabad
    Telangana 500032
    India