Last updated: 23/9/2026
QXVector (“VectorQX,” “we,” “us,” or “our”) operates the website vectorqx.com (the “Site”) and provides BIM, CAD, engineering drafting, and related design services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, engage our Services, or make a payment to us.
1. Information We Collect
We may collect the following categories of information:
- Contact and identity information: name, company name, job title, email address, phone number, and postal/billing address, submitted through our contact forms, “Start a Project” form, or email/WhatsApp correspondence.
- Project and business information: details you share about your project requirements, files, drawings, and specifications submitted for quotation or delivery of Services.
- Payment information: when you use the “Pay Now” facility on our Site, payment details (such as card or bank information) are collected and processed directly by our third-party payment gateway provider. VectorQX does not store your full card or bank account details on its own servers.
- Technical information: IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies when you browse our Site.
- Communications: records of correspondence when you contact us by email, phone, WhatsApp, or through our website forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and prepare quotations or proposals;
- Deliver, manage, and support the Services you engage us for;
- Process payments and issue invoices/receipts;
- Communicate with you about your project, account, or ongoing engagement;
- Improve our Site, Services, and internal operations;
- Comply with legal, tax, and regulatory obligations;
- Send occasional updates about our Services, where you have not opted out.
3. Payment Processing
Payments made through our Site are processed by a licensed third-party payment gateway. That provider collects and processes your payment card/bank information under its own privacy policy and security standards (e.g., PCI-DSS compliance). VectorQX only receives confirmation of payment status and transaction reference details, not your full payment credentials.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Our employees, contractors, and sub-consultants strictly on a need-to-know basis to deliver your project;
- Our payment gateway provider, to process transactions;
- Professional advisors (legal, accounting) where necessary;
- Government or regulatory authorities, where required by law.
5. Data Retention
We retain personal and project information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our Site may use cookies and similar tracking technologies to improve browsing experience and analyze traffic. You can control or disable cookies through your browser settings; doing so may affect some Site functionality.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
For any questions about this Privacy Policy or your personal information, contact us at:
- Email: info@vectorqx.com
- Phone: +44 20454 26066
- WhatsApp: +91 89788 04600
- Address: QX SERVICES INDIA PRIVATE LIMITED
FLOOR 6, SURVEY NO 4,5,6/E, NAVAYUGA VIZVA, Serilingampally,
Gachibowli, , Rangareddy
Hyderabad
Telangana 500032
India